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FAQ

FAQs

If I have a card on file, when do you process payments?

EFT payments are processed bi-monthly (1st and 15th of each month)

Do I have to keep a card on file?

Yes, a method of payment is required on file in order to participate in club activities.

What are accepted payment methods?

 Bank accounts, debit cards, and credit cards are acceptable forms of payment. We accept AMEX, DISCOVER, MASTERCARD, and VISA. Lastly, a 3% transaction fee is processed on all credit card charges.

Does CPAC have an App?

We have an easy and convenient online portal and also an App available in your App store. On the online portal and App you will be able to log in to register for your classes, drills, and reserve private court times.  Either Click here for Android users  or Click here for Apple users. Or you can search College Park Athletic Club in either App store.

I’m having trouble logging into my app/ or online portal, what should I do?

If you are having any issues with the App, please do not create a duplicate account. Call our HUB staff at (847)948-5330 and we will assist you.

My child missed a class, how do I schedule make-up?

Please contact your program director for all things related to Make ups.

What do I do if my child gets injured in the middle of a session?

Please contact your program director as soon as you can. Your director will help guide you towards the best possible solution.

Why do I have to scan in at the front desk?

For the Safety of our staff and members, we require all adults to check in at our front desk. With so many people entering our facility, it keeps our community safer when we know who’s in our building.

What memberships are available?

    • Junior Membership: $45 per session (when applicable)

    • Adult Individual Monthly: $50

    • Adult Couple Monthly: $70

    • Family Monthly: $90

    • Unlimited Monthly Pickleball Court Time @ WEST (Mon-Fri 7 am-2 pm): $42

    • Monthly Adult Athlete (CPAC Tennis Member): $149

    • Monthly Adult Athlete  (Fitness classes addition): $199

I have not played at CPAC before, how do I sign up for classes?

Adults: If you’re not already playing tennis on a competitive circuit, we can help you figure out your current level. Before you register for classes, come in for a free personal evaluation. One of our coaches will take you through basic skills and some live play to make sure you register for a class that fits your skill level, Contact Mark Roberts (MarkR@cpacweb.com) to schedule an evaluation.

Juniors:  If you have never taken classes at CPAC, you will also need a skills evaluation to make sure you’re registered in the right skill level class. To Schedule an evaluation call our front desk (847) 948-5330 or click here..

I have a question about a specific program. Who is my best contact?